FAQ
Download the Paylign app, sign up and get your account verified.
You can send money banks in Nigeria and mobile money accounts in Ghana and Kenya. In addition, you can send money to anybody using their phone number on your contact list.
You can send money to anybody on your contact list, all you have to do is notify them. Once they download the app and sign up, the money is automatically added to their account. You can cancel the payment any time before the money is received and get a full refund.
Yes we offer dollar virtual cards to shop and pay internationally. You can create one or more from the app and go borderless.
You can request to create an EUR or GBP account and receive international payments like a local. To get started, request for an account, once approved, you can start accepting payments.
No.
We require your bvn to confirm your identity, we match details on your bvn with details you provided when signing up on Paylign to make sure it is really you and not someone else.
All fees relating to a transaction is shown to you at the point of transaction.
No, we are not a bank but we work with CBN licensed money processors to bring you the features on Paylign.
Coming soon.
You can fund your account with bank transfers to your dedicated virtual account number assigned to you or request money from other users.
You have to be 18 years and above to open a Paylign account.
Yes, your money is safe with Paylign as we have implemented security measures to ensure that users funds are always handled and transmitted in a secured environment.
You can chat us on the live chat in-app or contact us on any of our social media handles. You can also send us an email at contact@paylign.com.
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